Unbeatable Turnaround Times

Ordering and Sending A Case

We understand how important it is that your cases are delivered quickly and efficiently so all orders are dispatched in the shortest possible time.

We’ll notify you when they’re on their way – you can expect delivery within 1-2 days depending on your location (metro or country). And if there’s an unexpected delay, we’ll make sure you’re kept updated.

Cases may take a little longer than indicated if our technicians have any queries or where photographs or further information is requested from the customer.

Where possible, allow two full weeks from the impression appointment to a cementation, and extra time if the implant componentry has to be specifically ordered. We’ll always advise of new estimated despatch dates if the original date has had to change while waiting for further information.

Express delivery

For an additional 20% charge, you can request an express turnaround of six in-lab days by ticking the box on the lab sheet. Unfortunately we can’t offer this service for implant cases, as they take longer to manufacture.